Publicada em 10 de ago. de 2026 · Verificamos em 11 de ago. de 2026 que ainda está no ar
Position Overview:
As a
Senior
Solutions Engineer at Diligent, you will partner closely with Sales to help organizations understand how our platform can transform the way they
operationalise
ethics, compliance
and
broader
governance, risk, and audit programs.
You’ll act as a trusted advisor to senior stakeholders, translating Ethics & Compliance and broader GRC challenges into clear, compelling solutions that drive real business value.
This role is ideal for someone who brings both strong commercial instincts and real practitioner experience in Ethics & Compliance
program
management,
with hands-on exposure to policy,
conflicts of interest,
speak-up, and third-party
risk and
due diligence.
If you enjoy combining domain
expertise, storytelling, solution design, and customer interaction, and want to move beyond traditional internal compliance roles into a commercial, customer-facing environment, this is a strong next step.
Key Responsibilities:
Customer & Commercial Partnership
Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world
Ethics &
Compliance
challenges.
Deliver tailored, high-impact software demonstrations that clearly articulate business value
and operational
outcomes
-
not just product features.
Engage confidently with senior leaders across
Legal, Ethics
&
Compliance, Governance, Risk
& Audit
teams.
Translate customer pain points into clear solution narratives, including quantified outcomes and success criteria, that support deal progression and closure.
Own the technical win in partnership with Sales, including managing evaluations, sandbox environments, and stakeholder questions.
Act as a strategic advisor on how organizations can strengthen and modernize Ethics & Compliance programs using Diligent.
Solution Design & Thought Leadership
Design and present solution architectures that align with customer
objectives
and regulatory environments.
Articulate the cross-platform value of the Diligent
One
Platform and how it supports integrated Governance,
Risk and
Compliance
(GRC)
programs.
Collaborate with Product teams to provide customer and domain feedback on product enhancements.
Lead structured discovery to map requirements to Diligent solutions, define POC/sandbox success criteria, and ensure proposed solutions are
implementation-ready.
Support marketing initiatives such as webinars, industry
events
and thought-leadership content.
Mentor peers by sharing best practices, reusable demo stories, and solution patterns that improve team performance.
Domain Expertise
Apply practical compliance and governance
expertise
in customer discussions to frame challenges and guide solution design.
Leverage familiarity with key regulatory and industry frameworks such as GDPR/CCPA,
DOJ
ECCP,
FCPA,
ISO,
EU Directives (Whistleblower, AI, etc.),
ABAC/AML, LkSG,
as well as
other
relevant
industry regulations.
Hands-on
experience
in one or more
core compliance functions, including Ethics & Compliance Program
Management, Policy
Management,
Awareness
Training, Third-Party
Risk Management
Whistleblowing/Internal
Investigations
and
Disclosures/Conflicts of Interest
Technical & Integration Fluency
Develop a strong working understanding of the Diligent platform, including core workflows, configuration options, reporting, and integrations.
Confidently whiteboard solution flows, data movements, and high-level architectures with both business and technical audiences.
Translate technical concepts into accessible business language for executive stakeholders while also engaging credibly with operational and technical teams.
Required Skills/Experience
5+ years of experience in Ethics & Compliance, GRC or Legal (Corporate Compliance), either in a customer-facing role or within industry.
Demonstrated experience
operating
within or
advising
Ethics & Compliance programs, with strong understanding of how compliance teams manage risk, policies, training, third parties, investigations, disclosures, and oversight responsibilities.
Experience working with SaaS solutions, or strong interest in transitioning into
a commercial, customer-facing environment.
Strong
executive-level
presentation and communication skills, with the ability to simplify complex topics.
Comfortable partnering with Sales and contributing to commercial outcomes.
Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.
What Success Looks Like in Your First 12 Months
You are a go-to partner for Sales, independently leading discovery, demos, and solution strategy on complex, multi-stakeholder opportunities.
You are recognized as a credible domain expert in Ethics & Compliance, able to engage confidently with compliance leaders and practitioners.
You consistently win the technical decision, guiding customers through evaluations and proof-of-concepts with clear success criteria and outcomes.
You create reusable demo assets, narratives, and solution patterns that raise the bar for the wider Solutions Engineering team.
You are recognized by Product and Sales as a trusted voice of the customer for Ethics & Compliance and GRC use cases.
You
demonstrate
clear impact on revenue through influenced pipeline, win rate, and expansion / cross-sell o
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