IT Support Specialist — Google Cloud, Microsoft 365 & Salesforce | Remote

About the Role

We're looking for an IT Support Specialist to provide hands-on IT support for a small business, with a focus on website support, security validation, and platform connectivity. You'll be the go-to person keeping third-party integrations running smoothly and ensuring core business platforms — Google Cloud, Google Workspace, Microsoft 365, Teams, and Salesforce — stay securely connected and functioning. If you're comfortable troubleshooting across a varied tool stack and want a role with real day-to-day impact on a small business's operations, this is built for that.

What You'll Do

Provide support for third-party website issues, updates, and integrations Conduct security validation and ensure ongoing compliance across connected platforms Configure and maintain connections between platforms and services (Google Cloud, Google Workspace, Microsoft 365, Teams, Salesforce) Troubleshoot and resolve IT support requests related to the tools and platforms in use Proactively identify and address connectivity or security issues before they impact the business What You Bring Experience with Google Cloud Platform (GCP) and Google Workspace Knowledge of Microsoft 365 and Teams Experience with Salesforce General IT support skills, including platform connectivity and security validation Strong troubleshooting skills across a varied, multi-platform tool stack Ability to work independently and communicate clearly with non-technical stakeholders Why This Role Broad platform exposure: Work hands-on across Google Cloud, Microsoft 365, Teams, and Salesforce, not a single narrow tool Real ownership: Directly support a small business's core operational infrastructure Security-focused: Meaningful responsibility for validation and compliance, not just break-fix tickets Flexible engagement: Remote-friendly support role How to Apply Ready to bring your multi-platform IT support expertise to a small business that needs it? Apply through Toptal here: https://www.toptal.com/talent/apply