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Customer Service Specialist

XTransfer

placeSão Paulo, Estado de São Paulo home_workOn-site labelVagas em Contabilidade e Finanças publicAggregated job · BR

eventPublished on Jul 25, 2026 · verifiedWe confirmed on Aug 12, 2026 that it's still live

About the job

Job Responsibilities Customer Support & Issue Resolution: Respond to overseas customer inquiries in real-time via online chat, phone, and email. Manage multiple conversations simultaneously, and quickly diagnose and identify customer issues. Standardized Service & Escalation: Strictly adhere to the knowledge base and SOPs to provide standardized solutions. Handle issue escalations and cross-functional collaborations according to established workflows. Documentation & Ticketing: Accurately and c…

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