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AI / Software Engineer – Mid

Empresa confidencial (ZA)

placeJohannesburg, Gauteng home_workOn-site labelIT Jobs publicAggregated job · ZA

eventPublished on Jul 28, 2026 · verifiedWe confirmed on Aug 17, 2026 that it's still live

About the job

Key Responsibilities: Build and maintain voice, text, and QA agents in production. Develop and enhance text-bot capabilities across customer engagements. Configure and support campaign-specific agent variants. Integrate LLMs, speech services, and APIs into conversational workflows. Conduct testing, regression validation, and release support. Monitor agent performance and help troubleshoot production issues. Collaborate with product and engineering teams to improve agent quality, reliability, an…

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